About UsRateHawk is a travel tech company that operates globally as part of the Emerging Travel Group. Emerging Travel Group (or ETG) is a travel tech company, globally known for the brands RateHawk, ZenHotels, and RoundTrip, spanning over 220 markets worldwide. We are well recognized and trusted across Europe, UK, Latin America, and now are heading towards hitting the top of the North American market. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.ResponsibilitiesThe Strategy & Planning team has the ultimate goal to make RateHawk top line grow faster globally, directly reporting to the Chief Commercial Officer. The team is responsible for delivering strategic projects that impact the RateHawk commercial organization, in terms of sales, business development, and account management. The Project Manager, Global Commercial Operations, will support the Strategy & Planning Manager in the design and roll-out for all the process involving the commercial organization, that include:Review the existing commercial and business processes (and build new ones), perform gap analysis and redesign the processes with the ultimate goal to make the commercial organization more effective and efficientBe the business point of contact with the CRM team: drive projects pipeline prioritization, provide a business point of view, support the solution design, build business requirements, report issues and follow-up for resolutionsBe the project manager for a variety of strategic projects that involved the commercial organization in terms of processes implementation, from Commercial, CRM, IT, Analytics, Onboarding and HRSupport the implementation of Generative AI application to the whole commercial process, including ideation, design, and project managementCreate detailed presentation to show business objectives, project plans, timelines, and communicate clearly to C-level executivesRequirementsMust have:Strong and humble personality, accustomed to interacting with diverse groups of people at different levels of remote and geographically dispersed organizations2+ years of experience as project manager for business operations or tech products, working closely with development teams, ideally in consulting or tech companies (e.g., CRM integrations projects, BPR projects)Able to follow multiple projects in different phases, from conception to completion, roll-out, and after-release problem solvingExperience in dealing with large commercial teams and knowledge of sales and account management processes for complex organizationsQuantitative skills: proficiency with MS Excel or GSheet, able to manipulate and analyze large amounts of data and create detailed reportsVisualization skills: ability to create PowerPoint or GSlide presentation, as well as logical mock-up or flow diagrams with visualization software (e.g., Miro)Nice to have:Bachelor or Master degree in Engineering, Project Management, EconomicsExperience in CRM integrations for large commercial teams is a plusKnowledge of Business Process Reengineering methodologiesExperience in B2B software industry, travel industry is a plusBenefitsWe offer you:Freedom to work with the innovative product the way you want toCompetitive salary with monthly and quarterly bonusesAmbitious and supportive team who love what they do, appreciate each other and grow togetherFlexible schedules and opportunity to work remotelyOpportunities for self-development (incl. selective coverage of 50% of tuition fees)Internal training programsFull coverage of business trip expensesMental Health day offDiscounts on hotels and other services#J-18808-Ljbffr
