Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role and Responsibilities We are looking for talented, curious people to provide project support through ownership and management of project documentation and facilitation of project team communications. Sets up the project control book, enters data, tracks issues and changes, produces status reports and handles financial and procurement transactions. Supports general contract management through asset management, audit readiness, financial process support, issues management, measurements reporting, project plan execution and, where applicable, request for service. As a Change/Adoption Manager, you will be responsible for managing the creation and adoption management of a new GenAI-based tool. This includes coordinating with the agile team, managing third-party vendors, creating project plans, and managing relationships between business units. You will also be responsible for prioritizing tasks, defining roles and responsibilities, and ensuring the successful implementation and adoption of the tool. Required Technical and Professional Expertise 3-4 years of previous experience in a similar role Bachelor's or master's Degree (Engineering or Economics preferred studies) Advanced Italian proficiency (C2) Intermediate level of English knowledge (B1/B2) Good interpersonal and communication skills Able to establish strong relationship with clients Located in Milan area Preferred Technical and Professional Expertise Experience with agile methodologies Experience with innovation factories Experience with GenAI projects J-18808-Ljbffr