Job PurposeReporting to the Account Manager, you will be part of a local in-market team supporting the delivery of a major outsourced marketing services contract, covering the key category of Promotional Merchandise.Key ResponsibilitiesProcess orders and invoicesLiaise with suppliers and have strong negotiation skillsEnsure customer service is a top priority.
Identify and resolve all issues relating to customers within Standard guidelines.Ensure all orders are tracked and reported against set contractual obligationsProduce accurate customer quotations and ensure quality samples and artwork for proposals.Communicate order status to all departments to ensure timely delivery of orders.Provide professional presentations to customers.Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.Maintain and update a database of local suppliers and manage the relationshipsParticipate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase salesDevelop and maintain accurate, legible customer files.Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports to the Sales Manager in a timely fashion.Skills RequiredMinimum 2 years experience in Client ManagementAble to speak Italian is necessaryKnowledge of project management basicsOrganized, self-disciplined and timely in handling administration and paperwork associated with the job.Client service vocationAware of the impact of own behaviour on others and responds appropriately to achieve results.Able to communicate effectively at all levels orally and in writing.Pro-active, motivated, and committed to developing own knowledge and skills.Competent in MS Word/Excel and Outlook.Our organization is dedicated to fostering a workplace environment that values diversity and inclusion.
We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences.
Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process.
If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at ******.
#J-18808-Ljbffr
