Responsibilities include: Communicates effectively with the consultants and client to ensure delivery timeline of both online and offline learning activities are met.
Helps in the administration and deployment of the project deliverables and learning activities.
Update internal systems regularly, including but not limited to: Salesforce, Box.com Communicates effectively with participants of learning experiences to ensure active level of participation and timely submission of all online activities throughout the journey.
Coordinates with consultants, clients and others to ensure that materials for classroom sessions are prepared and delivered on time.
Communicates and coordinates remote or onsite program logistics requirements, including set up and break down of meeting rooms and scheduling of events and activities.
Organizes periodical review sessions between consultants, learning facilitators team and clients.
Collect and consolidate data for learning impact measurement and review, including setting up online systems, engaging participants to increase submission rates and generate reports for review meetings.
Maintain accurate and up-to-date databases for client reviews and submissions.
Work collaboratively with team members across BTS business practices and regions.
Maintain a positive and professional image for efficiency, and effectiveness and collaborate openly and effectively with all key BTS internal stakeholders.
What we are looking for Ability to manage multiple projects and work remotely with colleagues from other countries and clients Time management skills, including consistent performance under deadlines Comfort level with high activity base and multi-tasking Demonstrated planning skills Judgment to know when to modify process Thorough knowledge of all Microsoft Office software packages Good communication and interpersonal skills, with an authentic and confident presence that builds credibility and trust.
Alignment with BTS values, including client centricity and an accountability mindset.
Some prior experience in managing similar tasks as the described will be looked upon favorably, including: Project or event management skills, with the ability to work with multiple stakeholders and manage ambiguous situations.
Knowledge of virtual learning or learning technologies.
Working knowledge of learning impact measurement and reporting.
Fluency in Italian is required Fluency in English is an advantage.
