Cellply is a life science tools company based in Bologna, Italy.
We have developed and are launching a next generation analytical platform to transform immunotherapy discovery, development and quality control using novel single cell approaches to carry out multi-parametric assays in parallel from the same sets of cells.
We are creating the new standard for fast, automated, and multiplexed assays that puts more critical data in the hands of immunotherapy researchers in basic science, pharma, release testing and beyond.
Our first product is currently with customers in early access, and we are growing quickly and looking for an exceptional new team member to contribute to the product commercialization team.
Cellply is a leading life science tools company focused on developing innovative solutions for cellular analysis in the field of immunotherapy and cell therapy.
We are seeking a dynamic and talented Product Specialist to join our team.
As a Product Specialist, you will play a key role in supporting the commercialization of our cutting-edge products, ensuring customer satisfaction, and driving revenue growth.
**Responsibilities**:
- Gather feedback from customers and provide input to the product development team for product improvement and enhancement
- Work closely with the product and engineering teams to develop and maintain product roadmaps and Product Requirements Documents under the Manager supervision
- Support the product team in planning and prioritization of activities related to product development
- Develop and maintain product catalogues, including reagents and consumables
- Work with product team on the supply chain of reagents, consumables and packages, collaborate on the establishment of supply agreements
- Work with the marketing and product teams to produce marketing collaterals and resources, such as product brochures, catalogues, technical notes
- Deliver product demonstrations and presentations to customers and potential customers
- Perform product demonstrations for customers, staff, and other stakeholders
- Provide technical product support and assistance to customers, including troubleshooting and training sessions
- Stay up-to-date with the latest scientific advancements and market trends in the field of immunotherapy and cell therapy
**Requirements**:
- Bachelor's or Master's degree in a life science discipline (e.g., biology, biochemistry, immunology)
- Minimum of 2 years of experience in a technical or product support role within the life science industry
- Knowledge of flow cytometry or cell-based analytical tools
- Experience in delivering product demonstrations and providing customer training is a plus
- Knowledge of immunotherapy and cell therapy techniques and technologies is a plus
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a fast-paced environment
**Benefits**
- Work From Home: 2 days per week
- Health Insurance
- Training & Development