Full Time Milan International Business Other Job ID:4940
Update 2024-08-22
Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We are looking for an experienced Product Specialist to join our team, focusing primarily on our trains business in the Italian market. The successful candidate will spend approximately 80% of their time on train-related projects and the remaining 20% on other projects. The ideal candidate will be a product growth expert for the Italian market, providing valuable insights and support to help our team grow.
In this Role, you'll focus on: Product Growth:Provide suggestions on the product booking process experience from the perspective of Italian locals.Help the product team collect user needs and feedback, and provide first-hand local user usage scenarios.Help review the accuracy and localization of all landing pages (including Paid Ad copy and SEO pages) and the main booking flow.User Growth:Work with the Trains user growth team to ensure campaign relevance to local consumers prior to launching.Market Insights and Campaign:Keep track of the policy and news of the Italian market, and any marketing or product actions/data of train suppliers and competitors.Be sensitive to the Italian market's holidays and other hotspots, and provide insights into marketing and promotional activities.What you'll Need to Succeed: Bachelor's degree in Business, Marketing, or a related field.3+ years of experience in a similar role.Proficiency in both Italian and English.Proven experience in product management, product growth, or a related field.Deep understanding of the Italian market, particularly in the travel and trains sector.Strong analytical skills and the ability to interpret data to make informed decisions.Excellent communication and collaboration skills.Experience working in a multicultural environment is a plus.Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What we offer: Extensive learning opportunities and resources to further your career.32 days holidays (including 8 bank holidays).An employee referral program that rewards you for inviting friends to come to work with us.Annual travel benefit for activities booked through Trip.com.Enhanced family-friendly policies to support your family, whatever the circumstances.Life assurance to give you peace of mind.Employee well-being program: discounted gym memberships, health cash plan, enhanced sick pay, and an Employee Assistance Program.Trip.com embraces a flexible way of working, including a 3+2 hybrid.Team building activities to encourage a sense of fun and belonging.What's more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.Internal transfer is encouraged, and a global job rotation program enables you to pursue a global career path and make a global impact.We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.We encourage flexible work arrangements.Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
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