JOB DESCRIPTION HelloFresh Italia is part of a large group founded in Berlin in 2011: we are the world's leading meal kit provider delivering in 18 countries across 4 continents with a revenue of € billion in 2023.
We entered the Italian market in October 2021 with an innovative data-driven supply chain and a significant sustainability focus.
Mid-term we have great ambitions to grow into a leading food organization in Italy impeccably delivering tailored everyday eating options our customers are excited about.The roleAs a Product Ops Analyst for Italy you will report into our Senior Product Operations Manager and you will be responsible for key analytical tasks, helping us turn data into insights and insights into recommended action for our physical product.
Essential tasks include but are not limited to: creating Tableau dashboards, menu planning support, recipe budgeting, metric reporting, and ad hoc insights analyses that support team efficiency and broader strategic improvements.
This role is an excellent opportunity for someone who is data-driven with strong problem-solving, project management, and communication skills.
This person must be proactive, team-oriented, and at ease navigating a fast-paced, rapidly changing environment while juggling multiple projects and priorities simultaneously.Above all, we are looking for people who will make HelloFresh better.
We believe there are many different ways of developing skills and we love diverse experiences!
So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.What you'll doYou will support the Culinary team in the continuous improvement of its processes to enable it to become more efficientYou will be involved in the improvement of the team's main KPI's at a quarterly, monthly, and weekly level through in-depth analysis targeted to improve the customer experience and reduce errorsRun in-depth retention-focused analyses to uncover trends, patterns, and insights that inform product development, strategic initiatives, and optimizationOwn menu planning constraint optimization leveraging customer insights and recipe performance dataCreate and track reports on recipe expectation vs realized performance, to gather retrospective learnings on what works wellCreate automated tools to help the team save time and highlight successes, failures, trends, and opportunitiesOwn data-intregity by developing and maintaining dashboards, tools, and reports to monitor product performance and key metricsLead quarterly recipe budgeting within timely execution, collaborating with cross-functional stakeholders like culinary, finance, menu planning, and procurement Contribute to the creation of business cases for new product type launches or expansionsWhat you'll bring1-3 years work experience within business intelligence, product insights, data analytics, data engineering or similarMinimum of Bachelor's Degree in Business, Economics, Statistics, Engineering or similarStrong skills within data analysis (Python, SQL, excel/g-sheet) and an excellent understanding of how to translate data into insightsTableau knowledgeYou are fluent in English.
A good command of written and spoken Italian is beneficial but not requiredYou are organized, rigorous and pay close attention to detailYou are proactive, ambitious, collaborative, and would like to be part of a particularly dynamic businessStrong analytical mindset and thrive in an agile, fast paced environmentWhat we offerThe chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase on the Italian marketA vibrant international environment with mission-driven colleaguesSmart-working opportunity for up to 50% of your timeAdditional 4 days of holidays on top of the CCNL onesBenefit from our selection of employee perks Are you up for the challenge?Please submit your complete application below including your salary expectations and earliest starting date.After submitting an application our team will review this and get back to you within 5 business days.