col-wideJob Description:
TheProduct Manager, as a Customer Journey Expert,is responsible for analyzing our customers' issues, prioritizing them based on business goals, and effectively conveying them to yourSquadCurrent Account. With them, he manage the end-to-end process of solution development, from conception to adoption.
Key Responsibilities
Generation of ideas for integration and improvement of the product conto corrente;
Definition and drafting of business specifications, supported by benchmanking analysis and business case;
Coordination of the work team and monitoring of the progress of the project in order to ensure delivery within the set deadlines;
Identification of selling points for marketing and communication activities;
Monitoring of the post-release phase and reporting of the results achieved
Competencies:
Master's or bachelor's degree, postgraduate or equivalent background in Economics, Management
Engineering and similar is desirable
3+ years of working experience in banking or financial services. Product Management / Current Account would be a plus
A remarkable knowledge of Banking/Current Account market is needed, including innovation trends, benchmark and competitors' overview
Soft Skills:
Customer focus with an eye for great UX/UI
Professional expertise/market focus
Fluent in English
Initiative
Teamwork
Duration:Permanent
Location:Milan (hybrid)
About ING
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
Super flexible smart working
Competitive base salaries and performance based bonuses
Diverse cultures & Innovative mindsets
International Environment
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
A special day off when it is your birthday: we call it #doyourbirthday!
And of course we can't forget: free water & coffee at the office!
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.