Product Care Representative page is loaded Product Care Representative Apply locations Italy - Milan time type Full time posted on Posted Yesterday job requisition id 37786-JOB What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Product Care Sales Representative - Milan, Italy (Onsite, Fix Term Contract) As a Product Care Sales Representative (PCR) hereat Illumina, you will be working in a fast paced team where you will be engaged in a variety of projects,responsible for the sales of service contract products. You will be dealing directly with customers to ensure we offer the right solution for their needs. Please note that this role is to be based on-site in Milan, Italy however we are also open to Madrid, Spain as a location. It is essential that the successful candidate has fluent language skills in English and Italian , with additional Spanish language skills also being highly preferred. Closing date for applications: Friday 5th April 2024 Please note that this is a one year fix term contract position Illumina's employee benefits are industry-leading and include, flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more! Why you You will have previous experience working within a sales role where you have been proactively contacting existing and/or prospect customers. A scientific background is not essential for this role however we will consider candidates from a scientific background that are enthusiastic to pursue a career within sales.It is essential to speak fluently in both English and Italian language, and highly desirable to have Spanish language skills in addition.Responsibilities:Managing the customer sales process for Italy and Spain based accounts, using our CRM database to contact existing customers via phone and emailMeets sales targets and is responsible for accurate forecasting and maintaining lead, customer details and up to date opportunity information in CRM database.Engages with existing customers and qualified sales leads, guiding customers to the Illumina service products that best meet needs, coordinating with internal resources to address customer questions or objections, providing budgetary pricing, creating and submitting individualized quotes and closing the sales process through the point of order receipt.Works collaboratively with the wider sales team in Italy and SpainEstablishes and maintains strong, positive, productive relationships with customer accounts including product end-users, management and purchasing contacts.Track and report on all activities to managers.Potential to do occasional field visits as required to help advance opportunities.Requirements:Fluency in English and Italian essentialFluency in Spanish highly desiredProven successful sales experience with a technical product line a plus but other sales experience would be consideredOutstanding verbal and written communication skillsGoal oriented with a focus on achieving team sales performance metrics.Detail oriented and ability to focus in a fast paced environment.BSc within a relevant scientific subject preferred What Can You Expect Our team members are bright, energetic and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless. INDEUR #LI-EMEA #LI-HYBRIDIllumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. About UsThe potential of genomics to change the world is unparalleled. At Illumina, we are leading the way. Our technology empowers researchers and clinicians globally to improve cancer treatments, change the course of diseases, protect the environment, and fight food insecurity. We are made up of dedicated professionals, all-in on creating a better world – and we need every skill set on our path to making genomics useful for all. Learn more about life at Illumina. #J-18808-Ljbffr
