CHI SIAMO AGAP2 è un gruppo europeo di consulenza ingegneristica e operativa facente parte del Gruppo MoOngy.
Presente in 14 paesi europei con oltre 10.000 dipendenti, abbiamo aperto, da quattro anni, la prima sede italiana a Milano e, vista la continua crescita, stiamo rafforzando e ampliando il nostro team con persone che condividano gli stessi valori della nostra società: AMBIZIONE, SORRISO, DINAMISMO, VOGLIA DI METTERSI IN GIOCO, il tutto in una realtà in continua evoluzione, nella quale le relazioni umane sono sempre al primo posto.
About the job Our vision is to secure that the Quality Department is a valued, strong contributor in designing innovative, reliable, and quality products that exceed industry standards.
The purposes of the Quality Department are:
Ensure projects and products quality.Ensure product compliance to applicable standards.Ensure product safety by leading the execution of risk assessments on products.Investigate problems of products and handle customer claims.Write and manage the documentation of the products.Manage the test area of the Product Development Department for the execution of R&D testing activities, trainings, and new product launches.Main tasks of the Claim Handler Engineer are: Analyze problems on products reported by customers, called claims, to define causes and find solutions.Handle the claims using company tools.Analyze complex claims adopting appropriate methodologies.Execute statistical analysis and KPI calculations on claims.Write documents, procedures and reports related claim investigation or corrective actions.Take part to risk assessments on new products.Support for the definition and review of QCP.Who you are: Problem solver.Scrupulous with high integrity.Good communicator in speech and writing.What you know: B. Sc degree in Mechanical or Chemical Engineering or other corresponding education or experience.Working experience as design engineer, project engineer or project manager in machinery industry or O&G.Knowledge in rules and standards, knowledge of marine rules is a plus.Fluency in Italian and English (verbal and written).Availability to travel in Europe and far east up to 10% of the time.We offer you a chance to be a leading part of a growing company in a department with high ambitions. The environment is recognized by a friendly climate and as part of the Quality department you are an integrated part in the whole product development process.
We care about diversity, inclusion, and equity in our recruitment processes.
We look forward to hearing from you soon!
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