Principal Technology ManagerApply locations: Italy - Rome - Via Paolo di Dono, Italy Remote, Milan, Lombardy, Italy
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: JR105151
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Our team is looking for a Principal Technology Manager who will be a part of our Product Solutions and Delivery organization. This is a high impact opportunity that consults with our Technology Providers in the region and key Agency customers on product upgrades, implementation, and technology integrations, developing and driving the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities: Responsible for the project management and delivery of IT consulting servicesWorks with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systemsCoordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needsManage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout, and adoptionProactively consult with your customers on best practices for Sabre solutionsMap Sabre solutions and customer needs to drive differentiated value and optimal performanceAdvocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre and Technology Providers product and solutionsBe the voice of your customers by partnering internally with sales and product teams proposing changes in solutions to Technology Providers and Customers that result in increased efficiency or adoption by your customersShowcase the Sabre Products and APIs that best align with the needs of your customers and Technology Providers by leading technical presentations, product demonstrations, and workshopsWork closely with customer's development teams to help them integrate Sabre and Technology Providers products into their technology stackProvide project management guidance and oversight of key technical engagements to ensure successful implementationsQualifications and Education Requirements: Minimum 5 years of relevant work experienceBachelor's degreePossess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design, and re-engineeringDeep understanding of the travel industry and ecosystemProficient knowledge and hands-on experience with GDS, other aggregators, and Technology Providers solutions and productsStrong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectivesExcellent interpersonal and negotiation skills developed by coordinating projects and leading cross-functional teamsFamiliarity with mid/back office tools and corporate/leisure online booking toolsAbility to analyze and troubleshootAttention to detail and ability to multi-task to support multiple customersExperience in the Travel Industry Technology environment, Online Travel Agency, and/or any eCommerce business environmentExperience with API integrations and troubleshooting using tools such as Soap or PostmanCompetency in training technical teams on functional and business processesKnowledge of NDCWe will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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