ABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.
Orient Express embodies the refined nomadic spirit of travel, inviting each traveller to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world's largest sailing ship; and hotels coming to Rome and Venice.
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.
ABOUT ARSENALE Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue this ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.
ABOUT ORIENT EXPRESS LA MINERVA, ROME Considered as the beloved capital of the Orient Express legend, Rome will be home to the first Orient Express Hotel "La Minerva" at the end of 2024. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge and majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldi Rinaldo, a disciple of Casanova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
Our first Orient Express Hotel "La Minerva" is committed to providing an exceptional guest experience, boasting unparalleled elegance, world-class amenities and impeccable service.
Job Description
Our Plonge Stewards are essential to contribute to a high-quality Guest satisfaction. They will take care of the highest quality of all the services necessary for the perfect cleanliness of dishware, equipment and tools used to in restaurants and bars to serve Guests and to prepare their food & beverages experience in the events, banqueting, SPA and in the rooms/suites. Our plonge stewards' professionalism is crucial to contribute to raise the standards in all the F&B outlets by operating in an impeccable way.
Key Responsibilities · Operate and maintain cleaning equipment and tools, including the dishwashing machines, hand wash stations, pot-scrubbing stations and trash compactors.
· Monitor operating supplies and reduce spoilage and wastages,
· Ensure cleaning activities of all dishware and cutlery, glasses and wash pots, pans and other kitchen utensils according to performance standards.
· Inspect, pull, and stack cleaned items, constantly checking if any items need to be re-scrubbed and re-washed.
· Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware.
· Ensure that clean wares are stored in appropriate areas and dispose of glass in the proper containers, following all the quality procedures.
· Wash and disinfect kitchen and other department areas, tables, tools, knives, bins and equipments.
· Support warehouse activities such as receiving deliveries, storing perishables properly and rotating stock.
· Maintain proper storage and use of used chemicals and detergents.
· Breakdown dirty bus tubs and take care of their management according to the garbage schedules.
· Empty and maintain trashcans and dumpster area.
· Break down cardboard boxes and place them and other recyclables in the recycle bins,
· Assist in carrying out periodical inventory of operating equipment,
· Assist with setup of function requests such as plate orders, etc.
· Follow all Hotel policies, procedures and service standards, including HACCP and health & safety procedures,
· Attend the training courses and meetings.