Planning & Fulfillment Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Planning & Fulfillment Manager
Your role and responsibilities In this role, you will have the opportunity to support the development of the planning and fulfillment-related processes, skills, and tools. Each day, you will support performance improvement, including customer on-time delivery and lead time. You will also showcase your expertise by ensuring adherence to inventory targets and supply plan optimization. The work model for the role is #hybrid. This role is contributing to the Smart Power division in Frosinone. You will be mainly accountable for:
Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Recommending appropriate solutions for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, invoice, logistic flow, etc.) is in place. Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts. Collaborating with the RDC team to reach the target of the E2E program. Identifying key root causes for non-performance and driving improvement initiatives across businesses. Performing standard and ad hoc detailed analyses of planning and fulfillment metrics on-time delivery, lead time, forecast accuracy, using available tools and collecting additional relevant information and tracking regular sales performance against the target and sharing insights with the management. You will join a dynamic team, where you will be able to thrive.
Qualifications for the role You are highly skilled in working with SAP, Excel, and other M Office tools. Ability to demonstrate your experience in procurement/logistic roles with at least five years of experience. You are qualified in supply chain processes and materials planning. You are passionate about teamwork, customer-oriented, and proactive. You are at ease communicating in English. More about us We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory For further info: Chiara Mazzoleni, Talent Partner.
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