**Plan to Plan Planner**:
**POSITION SNAPSHOT**:
- JobReq ID: 53006- Type of work: Hybrid- Type of contract: Open-ended/permanent- Full/Part Time: Full time- Location: Vimercate (MB), IT:
**JOB PURPOSE**:
Support the Strategic Customer & Planning Manager in the planning activities related to main customers located in South Region countries (ADRIA countries)
- **_Demand and order management for customers (All product group)_**
- Design, develop and implement collaboration packages to share forecasts and supply plans in coordination with sales teams
- Exchange information and actions with Regional Planner to create elaborate demand forecast
- Tracking of Sales evolution in the month and implement activities needed to achieve targets
- generate replenishment orders proposal for main customers
- Prepare monthly KPIs dashboard to follow up service level
- **_Manage E2E needs of customer _**
- Work on entire order process, placing orders, monitoring fulfilment, generating transportation planning from sources located in all EU.
- Collaborate with KAM, finance and sales condition dept to support the related actions.
- daily point of contact for customer (by mail, phone, chat, calls) to inform about stock allocation and open sales orders, to identify problems & to solve them proactively
- Manage claims and return
- **_Arrange transportation planning for opportunistic direct shipment_**s
- Support sources in daily shipment creation troubleshooting
- Arrange direct shipment for main customers
- **_Implement a strong Continuous Improvement process with root cause analysis_**
- Contribute to initiatives for optimizing the service to customer with lean efficiencies
**QUALIFICATION/EXPERIENCE**:
- 2 or 3 year of experience of planning, supply chain and degree in logistics
- Advance Knowledge of MS Excel
- Good oral and written communication in Serbian/Croatian languages
- Good oral and written communication in English ( B2 level minimum)
- custom export/import operations experiences
- Results driven
- Strong analytical and planning skill
- Proactive and problem solving attitude with ability to work under pressure
- Team player
**MORE INFORMATION**:
**We are looking forward to hearing from you!
**
**DISCLAIMER**:
Diversity and inclusion are a central part of Bridgestone EMEA's values at the highest level.
This is key for our people to show a passion for excellence for improving society connected to the world in which we live.
Our commitment to diversity, is linked to our founders mission of 'Serving Society with Superior Quality', which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business.
We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success.
This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.