Payment Support Specialist ** Homebased EMEA ** Updated: September 16, 2024
Location: Italy-Europe - ITA-Home-Based
Job ID: 24004940
JOB FAMILY: Investigator Management Solutions (IMS)
JOB SUMMARY The Project Specialist performs administrative and supportive activities assigned by the Manager, IMS or designee to ensure the contracted services and expectations are carried out by the IMS team in accordance with executed contracts and the customers' expectations.
JOB RESPONSIBILITIES Reviews and interrogates Clinical Trial Agreements (CTAs) and CTA amendments to ensure payments are being approved according to the documented costs. Discrepancies should be escalated to their line manager, or the appropriate team member as needed.
Attends, participates, prepares and distributes meeting minutes and action items for both internal and external meetings (sponsor, trusted process, functional, investigator meetings). Follows up with team members on action items to closure.
Collaborates with clinical operations, project management, accounts payable, accounts receivable, and site contracts teams.
Maintains timely and effective communication among team members and site staff. Keeps IMS Leadership and Clinical Research Associates (CRAs) fully appraised of sites and study status. May contact site staff as needed for critical information.
Ensures all study documents are archived based on the appropriate guidelines and policy.
Provides support for quality assurance activities, including preparation for audits and internal review, prepares documentation and follows through to resolution on actionable issues.
Works with sponsor systems and applications as required by the project.
Qualifications Associate's degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience.
Knowledge of Good Clinical Practice/ICH guidelines and other applicable regulatory requirements.
Strong organizational skills.
Ability to manage time and work independently.
High proficiency with full MS Office Applications.
Strong communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade.
Ability to travel if necessary preferred (approximately 5%).
High level of competence in English language.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we take into consideration transferable skills from previous roles.
Discover what our 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients' lives around the world.
Syneos Health is a leading integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.
Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against.
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