Ottima padronanza della lingua italiana (parlato, ascolto, scrittura)
- Padronanza base dell'inglese (A2, elementare-pre-intermedio)
- Buone capacità di comunicazione
- Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i problemi esaminando i dati e i Key Performance Indicators)
- Approccio proattivo e spiccato problem solving
- Capacità di apprendere nuove abilità e informazioni, di adattarsi ai cambiamenti e di perseguire gli obiettivi, lavorando in un ambiente a ritmo sostenuto
- Esperienza nel coaching o nella guida di un team
Job summary
We're expanding our team within Amazon Operations!
If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you.
As an Operations Specialist you will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations.
Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers' orders out to them in every step of the chain.
This is a varied, challenging role and every day is different!
This position does not involve remote working and it can be based in any Delivery Station in Central Italy.
You will
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train our Associates to help deliver the best service for our customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g.
process area readiness, 5S, safety, training
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Why Amazon?
Since our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further.
Whether it's exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries.
Our journey to become the Earth's most customer-centric company is one full of exciting innovation, pace and change.
From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do.
Our employees move this business forward and hiring great people allows us to continually set records.
Come and join us in building our future!
Key job responsibilities
A day in the life
If you are an innovative person, and with experience in dynamic and challenging environments, join us.
- Padronanza effettiva dell'inglese (B1, Intermedio)
- Comprensione di base della metodologia Lean
- Orientamento al dettaglio e alla precisione
- Capacità di analizzare in profondità il processo operativo e sviluppare idee di miglioramento continuo