Operations Manager

Email The Operations Manager, based in the Loro Piana Store in Firenze, supports the Store Manager in all the activities that are related to store operations, such as stock management, logistics, cashiers, training coordination, store staff planning and store maintenance.Store OperationsMaintain constant communication with EMEA Retail Operation Team, Store Management, staff, and vendors to ensure proper operations of the storeCoordinate all the activities related to flagship store operations that is not sales activitiesAnalyzes the store operation procedures and take an action on possible optimization of the processesSupport the store manager in the organization of the daily morning briefingStock ManagementCoordinate the stock team in maintaining accurate and complete inventory of company product, materials, supplies, equipment and tools under his/her control and necessary for efficient job related operations.Review with the stock manager all the logistic and product moving activities and ensure everything is done smoothlyCoordinate the picking in store activities for the e-shop and ensure all the monthly KPIs are matchCash Procedures and Cashier Operation ManagementCoordinate the cashier's proceduresSupport the training of new process and align the team on new legal rulesTrain the casher team in the selling galateo process, ensure there are performing with company luxury standardBe Brand Ambassador in managing Customer Reclaim and After Sales guidelinesStore AdministrationCoordinate all the activities of the store Back officeEnsure the administrative activities are done with the Company GuidelinesEnsure the store routine maintenance activities are done in respect of the Italian lawTravel and expenses managementUniform and Clothing ManagementProfileMin. 2 years in a Operations roleStrong analytical skillsStrong attention to detailLuxury touchNIGHT MANAGER PER PRESTIGIOSA STRUTTURA LUSSO IN PROVINCIA DI PERUGIA - VITTO E ALLOGGIORESPONSABILE DI MAGAZZINO INFRASTRUTTURE #J-18808-Ljbffr