Position Summary The Operations & Logistics Analyst (Internship) will report to the Operations & Logistics Manager and will be responsible for supervising logistic processes (B2B, B2C/DTC), performing data analysis, interpretation & executions. This position will advise & act as a control tower to implement the best decision/solution related to Operations and Logistics area, with scope on maximizing sales, quality of deliverables & cost-savings activities. This role is an important part of Samsung S&OP/SCM process, allowing stakeholders to make efficient/timely decisions by providing business visibility to each different management level.
Role and Responsibilities Be part of the important omnichannel S&OP and process, providing insightful analysis on the forecast, sell-in/sell-out, own inventory/channel inventory for Samsung products. Develop dashboards and conduct analysis highlighting performances and KPIs for Inventory, Sales, Channel stocks, Sell-out, Service Quality & Reverse Logistics. Anticipate potential risks and escalate to the relevant stakeholders to manage in a timely manner. Coordinate & support collaboration between 3PL/4PL and Commercial, SCM, Customer Service to manage logistics issues. Participate in new SCM projects (B2B, Retail, Online E-commerce) in collaboration with customers at local and pan-EU level. Monitor & collect KPIs for Transport & Warehouse activities and lead continuous improvement plans in the following areas; Warehouse / Inventory related: Capacity monitoring/simulation, Obsolete inventory & aging, etc. Transportation related: Transportation lead-time, Outstanding delivery, D2C delivery, IOD/POD control, Inbound tracking, L/T, etc. Reverse logistics related: Return (DtC and B2B), lead-time, etc. Cost related: Logistics cost monitoring, abnormal cost mapping, etc. Skills and Qualifications Education Master/Bachelor in SCM, Industrial Engineering, Statistics, or Data Science. Qualification/Skills Profound analytical skills and attention/ability to work with details; Microsoft Excel is essential (Macro knowledge is a plus). Strong communication & stakeholder management skills. Problem-solving skills. Good business acumen. Language: Fluent in English & Italian. Proactiveness and willingness to learn and grow in a multi-dynamic and cultural environment. Others Travel required: less than 5%. Experience with Dashboard Development is a strong plus (QlikSense). Samsung Italia opportunities are open to all applicants without regard to race, color, religion, age, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression.
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