**WHAT YOU'LL DO**:
You will join the Support Team in the Operations department, providing administrative support to Executive/Team Assistants, engaging both internal and external stakeholders and providers.
You will represent BCG in a manner consistent with BCG's value statement, maintaining highest levels of internal and external confidentiality.
**YOU'RE GOOD AT**:
- Cooperating with Executive/Team Assistants, Payroll and Wellbeing Departments to assist with all administrative tasks as requested: managing mostly travel expenses and other administrative processes;
- Contributing to define and track relevant KPIs of the Department;
- Maintaining constant working relationships with our Global Travel & Expense team to facilitate the information flow and expense reimbursement approvals, acting as a liaison between the executive assistant and the Global team in resolving issues;
- Processing, with the highest standards of precision, the expenses reports for relevant cohorts;
- Cooperating with other Operations colleagues for various administrative duties; The support will be focused on the activities listed above, but not limited to them.
**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:
- Precision and high attention to details and deadlines, keeping highest standards of confidentiality;
- Organizational and time-management skills;
- Reliability and a goal-oriented approach;
- Strong communication skills, both written and spoken, in Italian and English (C1);
- Very good customer service skills, with a natural approach to understand users' needs;
- Self-motivation and ability to work autonomously and appropriately;
- Bachelor's degree (completed or ongoing) or equivalent work experience;
- Good working knowledge of Outlook, Word, PowerPoint, and Excel.
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively.
We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.