Qomodo is a fintech, composed of a team from leading Italian and foreign VC-backed ventures such as Rocket Internet, Revolut, Delivery Hero, SumUp, Amazon, Dash and Credimi.
We are looking for ambitious candidates with an entrepreneurial profile who wish to gain experience in a support & operational role through an internship that will take place in a remote-office hybrid (Milan centre), offering the opportunity to participate in the initial strategy and zero-to-one phase.
The founders recently closed one of Italy's largest pre-seeds, with a capital raising of several millions from both European and Italian venture capitalists and top tier angels from Italy, the UK and Germany.
Responsibilities Act as the main point of contact for client inquiries, concerns, and requestsResolve any client issues or complaints in a timely and professional mannerSupport new merchants in onboarding, account creation and activation via phone, chat and emailAssist in the inputting and verification of required documentationExplain the products and services offered for their optimal useDevelop and maintain strong relationships with existing clientsMonitor and manage the accounts receivable portfolio, proactively identifying and resolving collection issuesDocument procedures and flows Qualifications Bachelor's degree in business, finance, or a related fieldExcellent communication and interpersonal skillsProactive approach to problem-solving and strong attention to detailSelf-motivated and results-driven with a strong work ethicPrevious experience as an Account Manager or relevant role in the financial services industry is a plusAbility to build and maintain strong client relationships Benefits Unique opportunity to gain experience within one of the most ambitious fintech companies in Italy, being able to be part of the early journeyPossibility to work across international markets' experts within a hyper-growing organizationFast professional growth based on results and meritocracy
#J-18808-Ljbffr