Operations And Sales Support Manager

Team Lead Role: Leading the Support/Production as well as the sales operation team.
Production and delivery of proper customized software to the customer.
Interface between sales, operation and product development.
Taking part in the product improvement process, highlighting product improvement ideas to the product management.
Cooperating with the product management to route the information about new product features to the sales team.
Aligning with Controlling on the commercial operation tasks.
Sales Support Role: Monitoring of support inbox, guiding customers in the usage of the Software, and supporting them in technical queries.
Training sessions with the users (customers office and onboard crew).
Train and support the Digital Sales team and support them in technical presentations to the customers.
Your background: Solid background in the Marine industry. Able to oversee complex product and business structures.
Technical experience in the marine industry, preferably with a seagoing experience.
Willingness to work in various software systems.
BSc Engineering, especially Marine Engineering or similar.
Excellent skills in MS Office.
Very good spoken and written English.
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