Online Technogym Expert - LATAM
Location: Cesena, FC, IT
Function/Branch: Sales
Type of contract: Temporary Employee
Our Company
Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health . By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym ! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!
Your Role
To increase our business in Latin America we are looking for an energetic and results-oriented Online Technogym Expert , who will play a key role in increasing our profitability and sales revenue through delivering a luxury sales experience.
You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for sports, fitness and wellness.
You will act in a crucial role in selling Technogym products and services, providing a premium customer experience, understanding the customer's needs and offering the best solution for their desires.
In this role you will handle all the requests from new and/or existing customers and you will follow up on leads from marketing campaigns by creating a strong interaction (via call/email/chat).
The role is based at Technogym Village, Cesena (FC), Italy.
Your Impact
Guarantee the achievement of quarterly inside sales targets.
Fulfill lead generation activity aimed to increase the customer base.
Manage inbound calls (customers can be B2B and B2C) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfaction.
Manage outbound calls to generate new business opportunities.
Support our sales force on the field scheduling visits.
Manage and nurture the CRM Database to ensure information is accurate and up to date.
Collect and share adequate market feedback with relevant departments.
Oversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicable.
About You
Native or fluent in Spanish
2-3 years' experience in telesales or another sales/customer service role.
Bachelor's Degree, ideally with business development experience.
Excellent (phone) sales techniques and communication, interpersonal skills.
Cool-tempered and able to handle rejection.
Teamwork in sales-oriented environments.
Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts.
Long term customer relationship approach.
Ability to identify process improvements.
CRM management – knowledge of Salesforce.com is desirable.
Interest and passion for technology evolution and innovation.
Passion for sports, enthusiasm, humility, pro-activity, and ethics complete the desired profile.
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!
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