Cosa farai The Office IT Support Specialist will be responsible for providing technical support to ensure smooth day-to-day operations of IT systems and services in the local office. This includes managing hardware, software, network infrastructure, and providing technical assistance to staff. The role will require quick problem-solving, excellent customer service skills, and the ability to troubleshoot a wide range of technical issues. You will also collaborate with the global IT team to implement and maintain standardized processes and solutions.
It's going to act as Office IT Support Specialist single point of contact for Vodafone Servizi and Tecnologie, a Vodafone Group owned company with ~900 employees in Italy performing activities in Network and Digital & IT areas. He/she will be part of an international HR team with many opportunities to share best practices across 11 markets in Europe.
Chi sei
Core competencies, knowledge and experience: Strong troubleshooting skills with the ability to diagnose and resolve a wide range of IT issues. Good understanding of computer hardware, operating systems, and office IT infrastructure (including networking, VPN, and remote access solutions) Excellent communication and interpersonal skills Strong customer service skills and the ability to work collaboratively in a team setting
Must have technical / professional qualifications:
Minimum of 4 years of experience in similar role Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL) are highly desirable Fluency in Italian and English Cosa offriamo
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.
Together we can.
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