Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION: To provide an efficient, professional, and welcoming reception service to visitors Provide support to other departments with administration tasks MAJOR ACCOUNTABILITIES: Reception, Deliveries & Post Provide a welcoming reception service to visitors and follow the booking in process required Ensure the Reception area is always clear and maintains a professional image of the New Balance brand Sign and manage the parcel deliveries for the office Ensure all parcels are moved promptly, reaching the correct person and department – this can be a large amount each day Answer and direct telephone calls Book taxis as requested and monitor usage versus invoicing Ensure anything being posted out is addressed and labelled correctly: Mail UPS Frank EU and International mail Complete forms for recorded/special items or UPS Order all UPS bags, airway bills, seals etc. Continuously improving processes to be more efficient Administration Provide support to other departments with administration tasks Ensure all third-party contractors sign confidentiality agreements, undertake their own risk assessments, and have their own insurance Assist with internal office moves Overall responsibility for access passes for all associates, contractors and visitors ensuring all associates have the correct security access Ensuring provision of office consumables – milk, tea, coffee, stationery, coffee machines, franking machine, business cards Raise and manage the purchase order process Co-ordination of sample sales, charity days, volunteering and other events as required Professional communication Provide support to other departments when required REQUIREMENTS FOR SUCCESS: Willingness to learn and take on new tasks Professional approach with a flexible communication style and the ability to be assertive Continuous improvement mindset Conscientious, proactive and uses own initiative Multitasking, organisation, and great prioritisation skills Microsoft Office skills Totally customer focused with the desire to provide a great place to work for our associates Remains and responds calmly under pressure Team player Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.
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