Vocational Rehabilitation Agency, GeorgiaDec 16, 2024GVRAThe Georgia Vocational Rehabilitation Agency operates five integrated and interdependent statutory programs that share a primary goal - to help people with disabilities to become fully productive members of society by achieving independence and meaningful employment.
Our programs impact both employers and job seekers.
Our bottom line is to tailor our services to fit your needs.
And our promise to you is consistent professional service with responsive and responsible follow-up.Summary/ObjectiveUnder general supervision, performs comprehensive clerical and support duties.
Duties include gathering information, entering data, preparing correspondence, maintaining records, and providing accurate information and assistance regarding authorization and invoice of services provided for individuals with disabilities.Essential FunctionsProvides general administrative support to a Vocational Rehabilitation office including receptionist duties, answering office phones, monitoring and maintaining office supplies, and may open and close the office.Provides information to educate the public, other agencies, vendors, and potential customers about rehabilitation authorization and invoicing of services.Maintains a positive, empathetic, and professional attitude toward customers at all times.Interviews individuals with disabilities to obtain information and provides referral services.Prepares and sends correspondence according to vocational rehabilitation policies and procedures.Enters accurate participant data in the client information system at the direction of the counselor, as well as captures reporting data.Processes and monitors authorizations and invoices for rehabilitation services in accordance with policies and procedures.Maintains communication with clients, providers, partners, and other stakeholders.Observes rules of confidentiality as stated by departmental guidelines in the dissemination and interpretation of test results and other case file information.Provides other administrative support as necessary, including scheduling group meetings, maintaining calendars, conducting research, and creating reports.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.Supervisory Responsibility:None required for this position.Technical Capacity.Personal Effectiveness/Credibility.Organizational skills.Thoroughness.Flexibility.This job operates in a professional office environment.
This role routinely uses standard office equipment such as laptop computers and smartphones.Physical DemandsWhile performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must #J-18808-Ljbffr