Siemens is looking for a figure for Service Spare Parts, to be hired with a permanent contract, for its site in Milan.
She / He will have to deal with customer management regarding spare parts offers of the DI products related to the following factory automation products: CNC, PLC, Industrial PC, motors and drives... and the related order management.
**What will you handle in the short term?
**
- Understand the customer's request and, when necessary, request further information in order to be able to give a correct answer.
- Issue offers using our IT systems and possibly relate to our internal technical service and our Headquarter
- Collaborate with our sales force by providing a broad view of current offers and opportunities
- Analyze the orders received, check and forward them to the logistics for processing, while maintaining the customer's management responsibility.
- Design and develop projects to improve the daily management of the group
**And what about the medium-long term?
**
- You will have the opportunity to become the reference person for a specific customer area withing SRR
**Who are we looking for?
**
- The person must be prepared to contact the customer and at the same time maintain contact with our HQ.
- Good knowledge of English and Italian, both written and spoken
- Ability to work in team, diplomacy, and quality in interpersonal relationships.
- Strong orientation to reach the targets to Customer Service, initiative and autonomy.
- Have great problem solving skills
- Have a good and sensitive predisposition in the development of the negotiation with the customer.
- Excellent knowledge of the Office 365 package.
**What can we further offer?
**
A flexible way of working: Smartworking;
Organization of activities guided by performance, where the achievement of objectives and the entrepreneurial spirit are rewarded.
An environment where curiosity is highly appreciated and where we guarantee continuous training.
Flexible welfare programs and health insurance that can be extended to your family.
Employee stock plans.
Professional and extra-professional accident insurance.
Meal to be paid by the company.
Personal Computer and Smartphone.
**What else do you have to know?
**
At Siemens, we always challenge ourselves to build a better future.
We need the most innovative and diverse digital minds to develop the reality of tomorrow.
**Organization**: Digital Industries
**Company**: Siemens S.p.A.
**Experience Level**: Experienced Professional
**Job Type**: Full-time