Job Description Summary Ensure correct and timely participation, elaboration, and analysis of public tenders and specifications (capitolato d'appalto).
Oversee the process of preparing economic single offers to public and private customers.
Work on and propose solutions for improving the tender process, both in terms of documentation preparation and use of advanced tools.
Collaborate with the Legal, TA, Patient Access QA, O2C, FF functions, and customer service in relation to tender processes, legal disputes, release of bank guarantees, credit notes, etc.
Job Description Major Accountabilities Actively explore tenders' publication (public and aggregator) through the ad hoc platforms. Prepare, update, and manage full tender documentation (Pre and Post tender timeline), including but not limited to supplementary documentation required, contract template signature, etc. Follow up on tender status, changes in deadlines, and technical specifications. Interact and send to public and private hospitals the necessary documentation in case of price product changes and bid declarations. Closely work with the manager by monitoring internal and external events that may cause inefficiency in the tender process. Maintain close cooperation with internal and external stakeholders, proactively suggesting solutions when necessary to speed up or facilitate business opportunities. Collaborate with local authorities to ensure compliance with legal requirements and regulations related to tenders. Maintain the database of ongoing tenders and results for analysis and future improvements. Major Skills Required MS Office applications, especially Excel and SAP. Ability to think outside the box and propose innovative solutions/approaches. Time management, efficiency, ability to meet deadlines, work with minimal supervision. Excellent organizational skills, rigor, and accuracy to meet deadlines. Problem-solving skills. Excellent communication skills, with the ability and integrity to work in a team and liaise with various authorities and stakeholders. Key Performance Indicators Tenders awarded (100%). Tender prices vs. SAP billing prices gap. Level of disputes for credit notes. Release on time of temporary and final bank guarantees (fidejussioni). Skills Desired Accounts Receivable. Calls Handling. Curiosity. Customer Care. Customer Experience. Customer Relationship Management (CRM) Software. Customer Requirements. Customer Service. Efficiency. Installations (Computer Programs). Microsoft Access. Microsoft Excel. Mobile Devices. Relationship Building. Sales. Salesforce CRM.
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