**RELOCATION TO GREECE - not possible to work remote from Italy - you will sign a contract with a Greek employer and work in Athens, in the offices in Athens.**:
- **Recruitment Process**:Easy online recruitment process (phone call interview)
- **No Experience Needed**:What matters are your language skills and willingness to learn new things!
- **Full Relocation Package**
We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be singing the contract directly with the Greek employer.
**Project**:
You will be responsible for providing excellent customer support service to **Italian **speaking clients of Netflix, an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple languages.
**What you will be doing**:
- Address and resolve customer inquiries and issues related to account management, billing, content, technical problems, and service navigation.
- Provide guidance on setting up Netflix on different devices.
- Assist customers with creating, managing, and securing their Netflix accounts.
- Resolve billing disputes and ensure customers understand their payment options.
**Requirements**:
- Fluency in **Italian** (must be C1+)
- Communicative level of English language (B2+)
- You live in Greece or you are **ready to relocate to Greece**:
- Ability to communicate clearly and effectively
**What we offer**:
- **Base salary: 1045€ gross x 14 months**:
- **14 salaries per year (as per Greek law)**:
- **Monthly Bonus of up to 160 Euro gross per month**:
- Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law
- Holidays (weekends) are paid higher (according to the Greek law)
**Benefits**:
- Health insurance coverage for both public and private sectors
- Fully **remote work system**, with the option to work from anywhere in Greece
- All of the **work equipment is sent to you** by the employer before your first day!
**Amazing relocation support for those wanting to relocate to Greece**:
- Paid flight ticket to Athens
- Airport taxi
- 2 weeks free hotel stay
- Assistance with finding an apartment
- Note: We require EU citizenship or full rights to work in Greece_
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Pay: €1,200.00 - €1,360.00 per month
Application Question(s):
- ANSWER YES/NO - Would you like to live in Greece? There is a relocation package
- When can you start working?
**Language**:
- Italian (required)
- English (required)
Work Location: In person