**National Key Account Manager** **-** **MIL0071**
**Description**
**JOB TITLE** - National Key Account Manager
**DEPARTMENT** - Sales
**LOCATION** - Milan, Italy
**A brighter future awaits you**
We create brighter futures - for our customers and for people like you who want to join our team, make a difference and go further.
As a National Key Account Manager, you'll be part of a growing global business with a presence in over 40 countries.
Which means you'll have brighter opportunities to make a positive impact on our business and your career.
This could include involvement in cutting edge new product development and international collaborations.
For a big company, we feel small.
You'll join a friendly team that's open, flexible and respectful of each other's differences.
We live by 4 values which define our unique culture; we are dedicated, we are inventive, we are friendly, we are partners.
To help us achieve our goals, we'll give you everything you need to help you achieve yours.
We are brighter together, we're the type of place where you can be yourself, whoever you are - we'll achieve amazing things.
If you share our vision of helping our customers see more clearly every day, get in touch.
**What will you be doing**:
Reporting to the Italian Sales Director, you'll be responsible for the day to day management and orchestration of the assigned Key Accounts, for the co-creation, development and for driving the implementation of the customers' business plans, achieving customer revenue targets and becoming the dedicated focal point within CooperVision for the KAs business.
You'll be driving the sales growth by managing the business strategy within the designated Key Account base by meeting and exceeding all operation, sales and performance objectives.
Your essential functions will include:
- Ability to build, lead and coordinate cross functional resource to provide value-adding winning solutions for both customer and the Company.
- Develop customer annual business plans that deliver both revenue growth and the business' commercial strategy through understanding customer needs and KPIs and the impact on their financial models, ROI and profitability / revenue targets.
- Deliver overall category growth for the customer through management of the key category drivers.
- Gain acceptance of these plans by the customer's decision-makers and internal stakeholders.
- Prepare portfolio-specific programmes which are fully evaluated and agreed to deliver maximum revenue.
- Post evaluate results and effectiveness and act on any key learnings - share learnings with team.
- Monitor and control account development spend within agreed budget.
- Manage a timely and accurate forecast and business planning tool utilizing S&OP practices.
- Utilize insight through data and fact-based rationale to support forecasts and plans for additional activity.
- To develop and maintain good, professional, and efficient working relationships with the customer.
- Develop an extensive contact strategy that includes buyer, controller, merchandising, marketing, store operations and supply chain.
**What skills and experience should you have?
**
Customer Planning and Management:
- A long term, strategic focus in all interactions, using insight and business selling skills to identify and maximize joint opportunities.
- Customer business expertise and commercial understanding.
Business & Financial Acumen:
- Demonstrate a clear understanding of ROI, forecasting tools and financial evaluation tools.
- Demonstrate a clear understanding of corporate vision and strategy.
Insights into Action for Results:
- Be able to interpret and use financial and market data to influence.
Partnership Selling:
- To understand individual interests and have the ability to challenge, influence, and build excellent partnership relationships with customers and internal stakeholders.
- A team player who is confident and able to communicate effectively in a complex matrix managed business.
- To be able to continually assess the situation and adapt behaviour accordingly.
Triple Win Negotiation:
- To have the ability to think creatively and deal effectively with the unpredictable and uncertain and seek competitive advantage from it.
Category Leadership:
- To be an effective change agent with a focus on category, quality and service excellence.
Other:
- Minimum 5 years of professional experience in a professional business to business environment; consumer health industry, optician environment is an advantage.
- Be educated to degree level or equivalent (e.g.
Economics, Business).
- Optician/Optometrist is a plus
- Demonstrated high level of written and spoken English (C1-C2 levels).
**What we offer**
You'll receive competitive compensation and a fantastic benefits package including: bonus, company car, healthcare cover, subsidised meal, a discounted contact lens scheme, a discounted employee stoche purchase plan, wellness pr