The role The Multi Site Manager is responsible for managing the day to day operations of multiple retail locations (Milano - via Ferrari - via Cappellini). The Multi Site Manager will oversee assistant managers and ensure that all locations are running smoothly and efficiently. The ideal candidate will have experience managing multiple retail locations, and will be a strong leader with excellent communication and organizational skills. The Multi Site Manager will ensure that all locations are meeting sales goals and will be expected to provide reports on store performance regularly. You will support our business by improving systems and processes to support the best functioning of the stores, providing support to the store managers, coordinating the processes of physical receipt of goods, supplier management, inventory accuracy, product availability, all in a fast-paced, high growth environment.
What you'll be doing Achieve operational goals by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; determining system improvements; implementing change. Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Maintain a safe, secure, and healthy work environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; maintaining security systems. Maximize the profitability of the stores by controlling costs and expenses; analyzing variances; initiating corrective actions. Monitor inventory levels and purchases; authorizing clearance of damaged or defective merchandise. Prepare reports by collecting, analyzing, and summarizing information. Act as a People Manager for all our staff colleagues and support them throughout their organizational life cycle (hiring, training, and development). Ensure that all employees receive proper training in their job duties and responsibilities. Motivate and inspire store staff to provide excellent customer service and meet sales goals. Requirements Bachelor's degree in business administration or related field. 2+ years of experience in a management role, overseeing multiple locations. Proven track record of successful team development and leadership. Strong organizational and time-management skills. Ability to work independently and with a team. Experience in project management in a multi-team environment. Very good communication skills and a high proficiency in both written and spoken English. Benefits and Diversity At Deliveroo, we know that people are the heart of the business and we prioritize their welfare. We offer great benefits in areas including health insurance, dental insurance, life insurance, family, finance (pension), community, convenience, growth, time away, and relocation. We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander.
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