Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Medical Billing & Verification Specialist Must live local to Naples, Florida and be within 30 miles of Naples, FL. This is a job requirement. About Ellie: Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we've made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. We are proud to say the Ellie Mental Health of southwest Florida is here and growing!! We opened our Naples clinic in February of 2023, our Estero clinic May of 2023, and our team is growing fast!
We are humbled and grateful for the overwhelming support we have received from the community and especially our Referral Provider Network. There will be many opportunities to grow both personally and professionally and we cannot wait to meet you!
Job Summary: We are looking for a medical billing and verification specialist who will be responsible for medical billing, verification, and general administrative support for our 2 outpatient mental health clinics, including following up on claim denials, communicating with insurance companies and patients about outstanding balances, and working closely with our therapists and clinic director/manager to improve our billing practices and processes.
This job requires both a willingness to follow up aggressively with insurance companies as well as an ability to focus on details about medical charges. The candidate must be comfortable working closely with the Clinic Director, Clinic Manager, and Owner while also working independently and being detail-oriented.
Responsibilities & Standards: Demonstrate excellent interpersonal skills with patients, coworkers, and insurance carriers. Verify patient insurance and log in our system. Verify all patient and claim data to support effective claims submissions. Work with our Ellie Mental Health Franchisor and owner to support effective and timely billing. Follow up on all denials within 72 hours of receipt. Support administrative aspects of onboarding providers into our systems (will be trained). Participate in accurate collection activities and accounts receivable management. Manage/monitor accounts receivable to reflect collectable dollars. Resolve patient complaints within a minimal timeframe, same day whenever possible. Phones answered & voicemails returned within the same day. Conduct themselves in accordance with Ellie Mental Health Policies and Procedures including the Code of Conduct. Meet or exceed monthly performance goals, expectations, and reviews. Actively participate in team meetings and educational opportunities. Perform other duties as assigned. Requirements: High School diploma or GED. At least 1 year of experience in collections activities. Health Care medical billing experience is preferred. Proficiency in the Microsoft Suite. Proficient oral and written communications, and project management skills. Excellent attention to detail, problem-solving, and customer service. Ability to conduct telephone conversations with patients regarding account resolution and payment collection. Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings. Insurance terminology knowledge essential. Proficiency with electronic medical records (EMR). Strong knowledge of Google Drive and Sheets. Ability to work independently and collaboratively within a team environment. Able to multi-task and meet tight deadlines. Excellent problem-solving skills. Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 25-30 hours per week to start
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