We are looking for a Master Data Management Manager to join our Business Operations Team. As Master Data Management Manager you will be responsible for managing the day-to-day operational processes and service levels within the MDM function ensuring that the activities of the team are focused on meeting or exceeding the expectations of internal and external customers and working in close collaboration with Management and the other teams to improve processes and procedures.
**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly. Your main responsibilities will be:
- Ensure the activities of the department are focused on meeting or exceeding the expectations of Canon Sales/Service and the Customer.
- Carry out month end responsibilities in a timely and efficient manner.
- Identify productivity and efficiency opportunities, implement and monitor changes.
- Ensure Company policies and procedures are complied.
- Act as the escalation point for queries from Business Operations team members, other departments, and make decisions as appropriate.
- Work in close collaboration with Finance, Sales and Service teams and manage relationships across all departments working closely with multiple functional groups involved in new customer/product introduction, customer/product lifecycle processes.
- Represent Business Operations to facilitate success in tender and large business opportunities and subsequent fulfilment.
- Ensure the development of the team through adequate learning and development activities.
- Perform front end review to verify raw information for consistency, completeness, accuracy, and assess implications of change.
- Describe and maintain process description and ISO documents.
**What we ask**:
- Knowledge of B2B products (workspace)
- Analitycs Skills
- Continuous improvement methodology
- Good understanding of the Campaign to cash process and MDM implication across it.
- Understanding of eBilling
- Good level of proficiency with Microsoft Office tools
- Managing performance across teams
- Fluent English
**You will need**:
- Builds trust based relationships
- Develops and coach's others
- Ensures delivery of the outcome
- Innovates by building on skills & experience
- Is business outcome driven
- Is courageous and has conviction
- Is customer oriented
- Is inspirational and motivational
Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.