Who We Are Maa-Althahab is a Subsidiary brand from MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients.
Primary Function Coordinating marketing activities with the marketing team, collecting CRM data, managing all administrative duties for the marketing department, answering clients and customer calls and directing it to the right resources.
Key Performance Areas Provides administrative support to the Marketing Director and the marketing teams to ensure efficient operation of the office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc.Responsible for providing support from start to finish to resolve client/customer inquiries, requests, or concerns.Supporting the marketing department's campaigns by coordinating with various parties, vendors and marketing teams.Works with a variety of the department team, including brand, advertising, and creative, to ensure that all projects are completed and report it to the marketing director.Coordination with the production and operations teams in order to ensure timely supply of goods and services.Manage meetings minutes, events, trade fairs, conferences and more by identifying, assembling and coordinating, establishing contacts, developing schedules and assignments.Regular coordination and relationship management with external vendors to ensure timely execution and high quality of marketing campaigns.Involved in the day-to-day activities of the marketing campaigns and be ready to get on calls very frequently on short notice periods.Prepare (monthly, quarterly and annual) forecasts.Core Competency Framework Knowledge Bachelor's degree in Marketing, Business Management or relevant field.Knowledge of traditional and digital marketing tools.Skills 2-4 years proven work experience as an administrative coordinator or Account executive Client Services or similar role, prior experience in coordinating with vendors and inter-departmental and traffic coordination.Familiarity with Customer Relationship Management and Customer Services Management.Multi-task skills, flexible to adapt to current trends and mold marketing campaigns accordingly.Good interpersonal skills to ensure smooth coordination between various parties and relationship building skills.Well-developed communication, writing and presentation skills.Solid computer skills, including MS Office, and Google suite.Excellent communication and presentation skills.Attitude Able to interpret customers' inquiries/requests and complaints.Adhering to timelines and performing under pressure to achieve the department goals.Organizing, administrative, team player, ambition and customer oriented.
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