Location: Alexandria, VA
Title: Manager, Account Services
Reports to: Director, Account Services
Classification: Exempt
Why You'll Love Working at RedPeg:Voted as one of The Washington Post's Top Workplaces, we are an independent full service experiential marketing agency that connects brands to the consumers they need to reach through customized, personal engagement. Every day, we come together to create experiences that inspire extraordinary memories. With our main office in the Washington D.C metro area, we work with a roster of incredible brands including Capital One, Marriott Bonvoy, Meta, Niantic, Nike, Virginia Lottery and Yuengling. We're looking for highly personable, passionate, and innovative marketers to bring the true entrepreneur spirit, growth mindset, and independent thinking to our team!
Why RedPegsters Are Comfortable Being Their True Self:RedPeg is dedicated to fostering an inclusive workplace where employees of all backgrounds can contribute and thrive. The company's policies and culture prioritize diversity at all levels and ensure fair treatment based on merit and potential rather than protected classifications factors (such as age, race, gender, religion). This deliberate and intentional effort is highlighted and supported, with continual accountability placed on appropriate parties to ensure forward momentum by the RedPeg Employee Resource Groups (ERGs), specifically Equally (LGBTQI+ Community and Allies), Parents of RedPeg, ROC (RedPegsters of Color), and WOR (Women of RedPeg). Our ERGs are the backbone of our culture at RedPeg. They help us educate, celebrate, and facilitate meaningful action throughout our organization and in our local communities.
What This Job is About:RedPeg Marketing is looking for a dynamic Account Manager with events management experience to join our team of creative marketers and manage the day-to-day execution of client portfolios, consisting of large-scale experiential marketing campaigns (e.g., mobile tours, product launches, sampling, digital/social amplification, and interactive technology). This individual is responsible for working closely with Client Service leadership and internal RedPeg Marketing teams to coordinate the development and execution of all campaign elements.
Project ManagementManages campaign timeline, budget allocation and client expectations with direction from Client Service leadership.Works in partnership with operations teams to draft and manage the logistical coordination of all campaign elements including merchandise, supplies, vehicles, schedules, venues, and hiring and training of field personnel.Manages day-to-day communication with the client.Identifies potential threats and proactively outlines necessary solutions.Creates, manages and keeps parties accountable and informed regarding timelines and deliverables.Overall accountability for program's to-dos and success.Financial ManagementDevelops project budgets in conjunction with the various other departments of RedPeg.Manages the profitability of specified budget parameters and actively participates in monthly budget-to-actual meetings.Identifies strategies to maximize cost efficiency for every aspect of the campaign.Personnel ManagementHelps manage onboarding and training of field staff.Provides consistent coordination, leadership, and communication to the field staff and internal personnel to ensure maximum performance.Reviews expense reports, schedules, and the individual performance of field staff.What You're All About:Bachelor's Degree in Marketing, Communications, Business Administration or other related field.3+ years of relevant marketing, agency, event, promotions, communications or sponsorship experience.Excellent written and verbal communication skills, including the ability to handle communication with clients in senior-level positions.General computer skills and proficiency with Microsoft Office and Google Suite.Superior attention to detail, organization and time management skills, including the ability to manage multiple projects and deadlines at one time.Ability to travel to be on-site at client activations as needed.Hunger to learn and roll up your sleeves.Willingness to contribute ideas, suggestions and opportunities for the agency's continued innovation and evolution. RedPeg Core ValuesWe engage everyone with a Service Mentality
We are Unifiers
We are Relentless in our Pursuit of Excellence
We are Committed to Growth
We Create Innovative Solutions
We take Extreme Ownership
We Cultivate an Environment built on Diversity, Equity & Inclusion
We are One Team! Next Steps: To apply for this position please respond to this posting with your cover letter, resume and salary requirements. Only qualified applicants will be contacted.
It is the policy of RedPeg to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RedPeg will provide reasonable accommodations for qualified individuals with disabilities.
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