Job Description As Maître d'hôtel you will organize the catering sales outlet for which you responsible, ensures the quality of service offered to customers, manages and motivates the team to promote sales and quality of service.
You will contribute to the expansion of catering sales revenue.
The Maître d'hôtel must also ensure compliance with and application of health and safety rules.
MAIN RESPONSIBILITIES: Professional skills and customer relations: Provides and supervises excellent customer care Advise the customer through a perfect knowledge of the products offered.
Coordinate the activity of the team Prevents wastage and loss of raw materials Participates in inventories Analyses results and implements corrective actions Applies brand and hotel procedures and policies Ensuring compliance with health and safety standards (HACCP).
Organize the covers according to business forecasts Pays attention to customers' comments (follow-up) Qualifications SKILLS REQUIRED 2-3 years experience in the same role Sense of hospitality and service Commercial mindset Leadership Good interpersonal skills and self-confidence Ability to work effectively as a team and sense of initiative Language proficiency according to hotel needs Fluent in Italian & English, French is highly valued Additional Information What we offer: Be part of an international company Work for a leader brand as Accor present in more than 110 countries Training, development and career opportunities Benefits according to the role Accor discounts card Your development : What's more, Accor offers you training throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ We will be waiting for you!
Be ALL you are with all your Heart #LimitlessCareers The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91
