• To ensure that you and the team give exemplary hospitality to our guests at all times.• To ensure that orders of food and beverage are served promptly and in accordance with hotel standards.• To ensure revenue is maximized by adhering to set billing and accounting procedures.• To report any faults or injuries to your line manager.• To display a proactive and innovative approach to development within the team environment including but not limited to routine testing, mentoring and role plays.• To ensure communication procedures are followed, resulting in an effective and efficient service.• To be able to act with initiative and forethought.• Proactive in getting things done and exceeding expectations of both guests and colleagues where possible.• To develop interactive customer relations and to be aware of any possible future requirements.
To convey such information and ideas to your line manager for the enhancement of customer expectation.• To have thorough knowledge of the hotel and its offerings to include food and beverage menus, events and future plans.• To have a thorough knowledge of and adherence to the law with regard to the following company regulations:-Licensing laws- Health safety regulations- Food handling hygiene laws- Fire regulations procedures- First aid procedures• To be a good example of the company dress code and appearance standards.• Assist in ensuring adequate staffing to cover the business needs.• Deploying staff in an efficient way to ensure all mis-en-place and set standards are in place.• To ensure that the team work to an agreed rigid cleaning procedure.• To maintain and improve food beverage profits by monitoring wastage and breakages.
Implementing remedial actions and reporting to line manager,• Ensuring that the team act upon all up selling opportunities within the bar and restaurant though encouragement and support.• Display a proactive and consistent approach to stock and cash control.• To undertake special duties or work outside of routine at the request of food and beverage management.€2200 - €2500 + accommodationAccommodation provided.Department: F B serviceAbout you• You must be fluent in Italian and English• You must have experience working in 5* or luxury F B• You must be hands-on and willing to work closely with the team during operations• You must have excellent customer service skillsLanguages required: Italian and English.The companyhosco Talent Search is a division of Hospitality Connection (hosco).hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry.
With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Informazioni aggiuntive: Tipo di impiego: Tempo pieno