Job ID: 2714213 | Amazon Italia Transport Srl
Trainer (Formatore)
Our people are at the heart of our operations and training helps them thrive. As a Trainer at Amazon, you'll play a central role in onboarding and upskilling our employees. It will be up to you to make sure they have the skills and knowledge to stay safe, be efficient, and enjoy plenty of professional growth at Amazon – potentially becoming one of our future leaders. You'll work with people at every stage of their career, from new hires to managers.
Key job responsibilitiesDeliver training and coaching to Amazon's standardReview and improve site-training completion rates together with managers and associatesGather feedback and highlight areas where there are opportunities to streamline or improve the training experienceWork with teams to identify areas where further training and development is neededHelp to audit metrics such as safety, quality, and process across sitesTrain and coach associates to become ambassadors who can help deliver coaching and training to local teamsA day in the lifeThe role of Trainer is about sharing and upholding our process standards. You'll deliver high-quality training that outlines safety, culture, and site-specific procedures to Amazon employees as well as external partners, along with a warm welcome for new hires. As a Trainer, you'll make sure everyone sticks to the highest operating standards. You'll know how to constructively deliver feedback that helps learners grow and develop.You'll be based on-site at one of our operational facilities, delivering in-person and online training to the team across a variety of shift patterns. You may also support other sites when required. You'll work independently but will regularly liaise with key site staff and stakeholders.
About the teamAmazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
BASIC QUALIFICATIONSRelevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materialsRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentPREFERRED QUALIFICATIONSPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Experience in a coaching, mentoring, or teaching roleRelevant experience of managing multiple, competing priorities concurrentlyAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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