We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world's most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products.
Position Snapshot Nespresso Italy, Milan Headquarter (Assago) Permanent Contract At least 2/3 years of professional experience as Analyst / Expert of processes Logistic / Supply Chain or Project Management Degree in Engineering or Economics Fluent Italian and English Position Summary
In this role you will support and contribute to ensure the best in class B2B After Sales service. You'll be able to put in place outstanding service solutions and to boost quality for our customers by creating valuable processes. You will be in direct contact with service partners and internal stakeholders, leading projects in order to improve after sales service and customer experience.
A day in the life of Logistic Specialist Establish inventory management process to provide a holistic view of targets (trade assets and spare parts) Effectively apply changes to Service Partner warehouses processes and design in order to achieve improvements in operational performance Manage a tactical continuous improvement plan to deliver operational savings without compromising on quality Having a front-end contact with key stakeholders: find proactive solutions to logistic issues and be a trustful and insightful partner for Sales in order to reach a common goal Manage corporate assets according to corporate policy Improve level's inventory balance's governance with system enhancement, supported by IT Ensure the achievement of KPIs related to inventory management Identify significant deviations in performance and implement corrective actions What Will Make You Successful At least 2/3 years of professional experience as Analyst/Expert of processes Logistic/Supply Chain or Project Management Master the know-how of process & methodology of inventory Management Analytical skills and ability to see the "big picture" while still playing attention to the details Ability to glean insights from data and analyze corrective actions, providing scenarios and options Ability to manage multiple tasks and priorities Be a curious team player Ability to meet challenging deadlines Strong knowledge of Excel, Power Query and Power BI Fluent in English and Italian
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