Job Location: MilanoAllianz Partners is the world leader in travel insurance, roadside assistance, and personal services.
Every day is a new opportunity to make a difference.
We are proud of our 17,000 employees spread across 6 continents in 34 countries and speaking 40 languages.
By caring about people, Allianz Partners fosters a culture where its employees are empowered to collaborate, push the boundaries, and challenge the industry.JOB DETAILS / ROLE PURPOSERoadside Assistance (RSA) is a sub-line of business of Assistance providing support and mobility services to customers whose vehicle is stranded, as well as other automotive services such as bike insurance, mechanical guarantee, eCall, motor claims management, stolen vehicle tracking, CRM for the automotive industry, and other specialty products and innovations (e.g., predictive maintenance, services for electric vehicles).
The Product Management and Innovation team is a global team aiming at growing this line of business further through activating new distribution channels and developing new products and partnerships.
The Local Product Innovation Manager will report to the Head of PMI Western countries.KEY RESPONSIBILITIESAs a Local Product Innovation Manager, you will be responsible for:Local Market Customer ResearchIdentifying specific local market trends, local client needs (end customer and distribution partner), and competitive developments for services in your local market (and possibly adjacent markets); assessing local market size and share.Strategic PlanningImplementing Roadside Assistance Line of Business localized strategy.Identifying untapped needs in your local market.Supporting global projects.Identifying sharing best practices from your local market with the line of business management.Product Strategic PlanningContributing to the design of global product development enhancements to ensure all local needs are included.Leading local implementation of all new/enhanced products by steering and coordinating other involved functions (typically Operations, Networks, IT, Sales, Technical Product, Underwriting/Pricing).Monitoring local customer satisfaction and product utilization and deducing improvements in customer experience.Go-to-MarketDeploying our value proposition in your local market (and possibly adjacent markets).Deploying adapting central marketing campaigns to activate customer relationships and foster product utilization.Developing new local partnerships in line with global strategy; implementing global partnerships.Leading local business communication of the line of business across traditional, online, and social media using global content and, if required, producing local content.Sales EnablementSupporting and co-leading the tender phase by creating/adapting value propositions for all local tenders, working closely with stakeholders such as local operations, P-UW, and local sales.Creating compelling sales material, sales training support, lead generation pre-sales, media communication.Country CoordinationCoordinating country PMI activities with other product managers to secure consistency in deliveries.Coordinating all feedback to global (benchmark, reports...).KEY REQUIREMENTSMaster's degree in business administration, marketing, or economics.5+ years' experience in Marketing, Sales, Operations, or Underwriting, ideally in the financial services industry.Good understanding of insurance/assistance products and capabilities.Strategic mindset and analytical skills.Interest in innovation, technology, and digitalization.High level of customer orientation.Strong communication and presentation skills, able to produce high-quality deliverables.High degree of self-organization, ownership, team spirit, and decisiveness as well as project steering.Autonomous, self-driven results-driven.Fluent in English.Key Benefits/What We Offer: Our employees play an integral part in our success as a business.
We appreciate that each of our employees is unique and has unique needs and ambitions.
We enjoy being a part of their journey.
We empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs.
All that in a global environment where international mobility and career progression are encouraged.
Caring for your health and wellbeing is a key priority for us.
This is why we build Work Well programs to provide you with peace of mind and give you flexibility in planning for a better work-life balance.
Allianz Group is one of the most trusted insurance and asset management companies in the world.
Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.
Join us.
Let's care for tomorrow.
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