Job Overview As aLeading waiterin a luxurytrain cruise, you play a crucial role in providing an exceptional dining experience for our guests.
Your primary responsibility is to ensure that guests receive outstanding service and have a memorable culinary experience.
You will be responsible for taking orders, serving food and beverages, and attending to guests` needs in a professional and kind manner.
Key Responsibilities Guest Service · Warmly greet guestsand lead them to their tables.
· Provide detailed information about menu items, specials, and beverage options.
· Take accurate and detailed orders, ensuring any special dietary requirements, allergies, andpreferences are noted.
· Anticipate guests` needs and provide prompt and accurate service throughout the dining experience.
Food and Beverage Knowledge · Possess in-depth knowledge of the menu, including ingredients, preparation methods, and pairing suggestions.
· Stay informed about daily specials and changes to the menu.
· Provide recommendations to guests based on their preferences, allergies,and dietary restrictions.
Order Management: · Transmit orders accurately to the kitchen and ensure timely delivery of food to the guests.
· Collaborate with kitchen staff to ensure special requests or modifications to orders are accommodated.
· Monitor and manage the timing of courses to ensure a seamless dining experience.
· Promote additional menu items, specials, and beverages to enhance the overall dining experience and contribute to revenue goals.
Table Maintenance: · Ensure tables are set impeccably and maintain a clean and organized dining area.
· Attend to table needs, including refilling water glasses, clearing empty dishes, and resetting tables for the next guests.
Team Collaboration: · Collaborate with kitchen and bar staff to maintain effective communication and teamwork.
· Assist colleagues during peak times or special events to ensure smooth operations.
Professionalism and Presentation: · Maintain a well-groomed and professional appearance at all times.
· Uphold the hotel`s standards of service and contribute to a positive and welcoming atmosphere.
Qualifications Experience & Certifications · Previous experience as a waiter in a luxury hotel or fine-dining restaurant is preferred.
· Excellent interpersonal and communication skills.
· Knowledge of food and beverage operations, including wine service.
· Ability to handle high-pressure situations with professionalism.
Skills: · Strong interpersonal and communication skills · Attention to detail and a commitment to delivering exceptional service.
· Proficiency in multiple languages is considered a plus Flexibility: · Availability to work on shifts and on weekends.
·
