Milan (hybrid) or Italy (remote) The Lead PS Consultant will work collaboratively within other business consultants and the Delivery Leader of the PLM, reporting directly to PLM Professional Service Team Manager. The lead Business Consultant should rely on his strong experience (especially on fashion company) to lead the workshop with customer and design the technical solution with the Delivery Leader. He will mentor other team members in the business reason of the design, contribute to development, responsible for the E2E test, assist customer during User Acceptance Tests (eventually doing on his own some small fix) and support any business question of our customer. He will have opportunities to be involved at all stages of a project – supporting sales in demo, covering requirements, together with Delivery Leader support the PM on the project plan.
Responsibilities Consistently demonstrate expertise about all PLM processes for fashion company. Work with Pre-Sales team to assist in demo preparation and perform workshops to collect macro requirements and identify the scope of the project. Understand the macro necessities from a customer prospect to give an estimation of the overall cost of the project (including any particular customization asked by prospect). Prepare and/or revise the Statement Of Work for the functional parts to be signed by customer. Understand project scope, timelines, objectives and direction of overall project portfolio. Help the Delivery Leader and the Project Manager in the development of the project plan knowing what the customer needs are. Produce well-written functional and technical project documentation such as Solution Design. Implement best practices for design in order to help the Delivery Leader to design the solution to cover the customer's need. Good SQL knowledge to contribute, when needed, to configure PLM or check info in the database. Perform and/or drive E2E tests to identify system issues, give proper and detailed indication to fix them. Perform independently small fixes to let UAT go on. Support and drive customer for any change request needed. Skills and abilities At least 5 years of experience in roles like PLM Senior Business Consultant or IT reference for PLM with business processes' knowledge. Medium SQL knowledge. Medium Microsoft Reporting Service. Advanced English. Knowledge of Webservices/Json is a plus. Experience on Aptean PLM (former Model Form, TXT PLM SharePoint, Aptos PLM Evolve) is a plus. Excellent organizational skills and ability to multitask in a fast-paced, dynamic environment. Must be able to take initiative on projects and proactively offer suggestions and/or resolutions. Creative thinker, proactive, team player, and success-oriented, delivers on commitments. Deals well with ambiguous or undefined problems; ability to think abstractly and guide others. Advanced troubleshooting skills including understanding business needs, priorities and urgencies, collecting requirements, producing complex and detailed documentation, driving problem resolution. Available for business trips (national and international) when required by customer. About Aptean is one of the world's leading providers of purpose-built, industry-specific software that helps manufacturers and distributors effectively run and grow their businesses. With both cloud and on-premise deployment options, Aptean's products, services and unmatched expertise help businesses of all sizes to be Ready for What's Next, Now. Aptean is headquartered in Alpharetta, Georgia, USA, and has offices in North America, Europe and Asia-Pacific. To learn more about Aptean and the markets we serve, visit www.aptean.com.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." – TVN Reddy
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