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Lead Bartender for SorelleWe believe that hospitality is a transformative art — that this "place" can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves — kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Job Description While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
GENERAL EXPECTATIONS:Act with integrity, honesty and knowledge that promote the culture, values of SORELLE.Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.Maintain clean and organized work stations that are cohesive with the restaurant's philosophy, culture, and standards of excellence.Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.Represent the restaurant professionally through effective communication, cooperation and relationships with all business partners.ESSENTIAL JOB FUNCTIONS:(Includes but is not limited to the following duties. Other duties may be assigned):
Understand and perform job duties to the expectations of the Company and the restaurant Service, Food, Beverage, and Wine manuals.Oversee and assist the entire front of house team with all elements of service. Take ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc.Execute and facilitate service in cooperation with other Bartenders, sommeliers, and managers. Facilitate the communication between the FOH & BOH.Describe dinner features as needed, including menu changes and daily additions.Follow through and communicate with Management team/Chef on VIP procedures and special requests.Conduct continuous training with service team regarding the spirit and cocktail list and provide complete training for all new hires.Participate in Pre-Shift meetings and learn new menu items.Take and make beverage orders.Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.Develop rapport with guests.Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.Liaise with server to ensure communication at all times about wants and needs of guests.Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc.Assist the Chef in expediting the food to the bar.Ensure that all food and products are consistently prepared and served according to the restaurant's standards.Maintain a clean, safe environment at all times in the bar (front bar, back bar, well, floor).Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests.SUPPORTIVE FUNCTIONS:Help rotate and create seasonal cocktails.Communicate needs of the entire bar staff to management.With permission of the management team, meet with vendors to discover new spirits.Assist management with bar inventory.Be mindful of spirit costs and assist management in maintaining appropriate costs for cocktails.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.Requires good communication skills, both verbal and written.Must possess basic computational ability and computer skills.Must have complete knowledge of POS system.Knowledge of the appropriate table settings and service ware.Ability to describe all menu items, prices and methods of preparation.Must have complete knowledge of and use the service guidelines outlined in the Front Server Manual.Further duties not currently listed in this outline may be added at the manager's discretion.REQUIRED QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Minimum 3-4 years of fine dining mixology experience. Knowledge of service and food and beverage, generally involving at least 2 years of dining room experience and thorough knowledge of fine dining, service procedures, and functions.Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.Extensive Food and Wine knowledge.Must be minimum age to serve alcohol.High school or equivalent education required.Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.Familiarity with Microsoft Office Suite of products and strong financial acumen.Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.Responsive to constructive feedback from Chefs and Managers.GROOMING:All employees must maintain a neat, clean and well-groomed appearance per Company standards outlined in the Service manual.
LANGUAGE SKILLS:Ability to communicate effectively with management, guests and hourly staff.
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by a Lead Bartender to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most work tasks are performed indoors. Temperature is moderate and controlled by restaurant environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.Must be able to stand and exert well-paced mobility for at least 8 hours in length.Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.Requires manual dexterity to use and operate all necessary equipment.Why work at Sorelle: Paid Time Off based on hours worked, up to 16 days in your first year.8 Paid Public Holidays.Wellness Reimbursement.Up to 4.5% Company Match – Retirement Savings Plan.Medical, Dental, Vision Insurance.Flexible Spending Account.Health Savings Account.Sorelle participates in E-Verify Sorelle is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
About UsChefs Adam Sobel and Nick Dugan bring a modern spin on classic southern Italian cuisine made with the freshest ingredients to the heart of Historic Downtown Charleston at 88 Broad Street. Sorelle welcomes locals and visitors alike to gather and savor a myriad of all-day food and beverage experiences from its restaurant, bar, and market spanning two-stories.
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