Large Corporate Support Sn Specialist

Role purpose The Large Corporate Support Specialist will work in Network Operations, an international environment within a matrix organization made up of teams transversal to all countries and vertical teams.
The candidate's main accountabilities are: Managing the Fixed Core Network Operation team in preventive, incidental, and planned activities.
Managing the activities in developing network automation solutions and improving KPIs/SLA indicators in terms of customer satisfaction and network availability.
As part of the Fixed Core Network Operation team, collaborate in ensuring top-class services to Vodafone Customers.
Key accountabilities and decision ownership Operate Maintain the Fixed Core Network infrastructure.
Manage incidents problems: full availability.
Support the team in reaching the required cyber security targets and deploying automation instruments.
Core competencies, knowledge, and experience • Deep knowledge of Internet Networking technologies at ISP/Telco level: L3VPN / L2VPN BRAS CORE IMS / SIP Protocols CPE MPLS/ISIS/BGP Protocols Multicast DNS Radius Protocol IPv4/IPv6 • Deep knowledge of Cisco and Huawei routing switching.
Great communication and relationship skills.
Customer-centric approach.
Must have technical / professional qualifications Certificate/Diploma/Bachelor in Engineering/Electronics/Telecommunication.
1 or 2 years experience in OM of ISP/Telco IP Transport Network.
Very fluent in English and Italian.
Network Automation/DEVOPS Experience; Python knowledge is a plus.
Virtual Machines Environment experience is a plus.
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