Make your mark for patients To strengthen our Rare Disease Organization (RDO) department, we are looking for a skilled professional to fill the position of Key Account Manager – Centre East (Marche, Abruzzo, Umbria, Molise, Romagna e Bologna), Italy. About the role The Key Account Manager at UCB plays a crucial role in transforming the lives of those with rare diseases. This position involves creating collaborative partnerships with healthcare professionals and implementing commercial strategies based on scientific research to ensure patient access to UCB products. Responsibilities include mastering brand messaging, targeting, and digital technology to deliver impactful customer experiences while adhering to ethical standards. These specialists are experts in regional patient journeys and strategically allocate time and budget to raise awareness, improve patient diagnosis, treatment access, and promote the appropriate use of UCB products.
What you will do Consistently operate with the highest level of ethics and integrity serving rare disease patients and complying with local requirements.Develop and implement strategic business and account plans tailored to your territory, incorporating insights into the network and regional patient journey and identifying key stakeholders.Deliver balanced information on new therapies in rare disease areas.Master targeted disease states with a deep understanding of patient journeys, standards of care, treatment drivers, and clinical data on UCB products and competitors.Map the assigned territory to identify and prioritize opportunities.Continuously expand expertise on all treating and referring physicians, payers, hospital systems, pharmacies, labs, and other care continuum components.Maintain strong partnerships within the regional payer landscape to ensure providers are informed about coverage and reimbursement, collaborating with the payer access team to maximize patient access and affordability.Dedicate to continuous improvement, seeking feedback, taking relevant courses, and participating in on-the-job projects and trainings.Key Deliverables: Cross-functional partnership and aligned territory business and account plan involving regional patient journey/network, with quarterly dedicated deliverables based on in-depth understanding of gaps and opportunities.Successful execution of marketing and sales strategies.Meet monthly and quarterly sales targets.Key Stakeholders: External: Targeted physicians, all care team members (e.g., referring physicians, access enabling hospital stakeholders, hospital pharmacists).Internal: Rare Disease Organization Leadership Team, Ecosystem Lead, Marketing, Market Access, Patient Engagement, MSL, Medical Strategy Lead.Pillars in Rare: Show strong investment in the rare disease patient community by understanding the national and regional patient journey, recognizing barriers to care, diagnosis, and treatment, and collaborating with the community to overcome these challenges.Adopt innovative, including digital, methods to identify patients and facilitate earlier access to high-efficacy and safe treatments.Maintain a highly tactical, cross-functionally aligned approach to patient access, based on continuous account analysis.In-depth comprehension of disease and all relevant clinical data of UCB & competitors and translation into single-patient focus for dedicated referral and targeted treatments.Interested? For this position you'll need the following education, experience, and skills: Bachelor's or Master's degree.Proficient fluency in comprehending and communicating effectively in English (B2).Field-based experience in sales and account management.Focused on external impact, solution-oriented, and a team player.Proven record of sustained high sales performance and achievement.Comfortable with up to 80% travel, including overnight stays, based on territory business needs.Experience serving a variety of accounts along the patient journey, including academic centers, community/office-based care, hospitals, and private practices.Diligent and precise in documenting and reporting daily activities, as well as insights gained from the territory.Curious and results-oriented with a scientifically-driven mindset, motivated to improve patient journeys.Demonstrates flexibility in adapting to changing situations and priorities.Communicates clearly and effectively with others, both verbally and in writing.Displays curiosity and a willingness to learn new things while being open to new challenges.Listens attentively to others, valuing their perspectives and ideas. Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us at ******. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
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