Position Snapshot Nestlé in Italy, Milan HQ (Assago)Fixed-term Contract (1 year)Degree in Engineering or EconomicsPreferably 6 months of experience in Transportation / Logistics areasAnalytical Mindset, problem solving attitude and service orientationVery good Excel KnowledgeFluent in English and ItalianNestlé welcomes people with disabilitiesPosition Summary You will be part of T-Hub South organization located in Assago (Nestlé HQ). T-Hub South has the responsibility to deliver on time and efficiently our goods to our customers, its perimeter extends from Iberia to Greece, Italy included. You will be part of Service Specialist team and you will executional oversight and manage risks from pre-pickup to delivery, you will monitor Service level for key Customers and collaborate with carriers in order to increase performances and in transit visibility.
A day in the life of a Transportation Service Specialist On-Time Pickup Management / In-Transit TrackingIdentify & Mitigate Loading/Pickup RiskRecord UpdatesFind loads to save from On Time Delivery failure and providing enterprise-wide visibilityExecutive voice for rescheduling vs reassigning freight ordersWorkload prioritization aligned with market strategiesReason codingDetention/Demurrage approvalsDocumentation captureOperating ActivitiesCall center activities for Customer Service / SalesManage requests from Customers/Customer Service/Sales, solving problems on deliveries in order to prevent refusalAnalyticsReturns / Refusals monitoringCarriers service level KPITransit Points service level KPIWhat will make you successful Degree in Engineering or EconomicsPrevious experience in Operations is a plus (6 months)Advanced MS Office Skills (e.g. Excel, Power Point)SAP Skills is a plusFluent English is a MUST, another language is a plusExcellent communication and interpersonal skillsPragmatic and fact-based mindsetAnalytics and problem solving attitudeService orientationCapability to work in teamProactive and curious personAbility and interest in working in a fast pace and rapidly changing environmentWho We Are, What We Believe In We are Nestlé. We are the Good food, Good life company.
Good food, Good life is our promise, it is a daily commitment. It is only thanks to our people that we can make a difference and realize this belief: we call them Good People.
At Nestlé, we believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. This is why we promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels.
Diversity is a fact, inclusion is a choice and we have chosen to be inclusive.
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