**_Siena_**_, _**_Italy_**_ _**
**MAASI Enterprises is seeking a Junior Systems Administrator to manage user accounts and permissions for computerised automation systems (ITOT) in a pharmaceutical setting.
This is a great opportunity to enter the Life Sciences consultancy sector and embark a promising career.
**Minimum Seniority**:
**Technical**:
**Quality Assurance**:
**Position details**:
- Main location: Siena (on-site)
- Employment type: Apprenticeship (Full-time)
- Working days/hours: Monday to Friday, 40 hours
**Main responsibilities**:
**what you will do***:
- Provide first-line technical support for ITOT systems.
- Collaborate with specialist technicians from third-party companies during maintenance and upgrade activities.
- Contribute to resolving issues related to data quality, system configuration, and access to regulated production resources.- ** Perform routine software maintenance for automated systems in pharmaceutical production environments (GxP)**:
- Conduct periodic account audits and generate access status reports.
- Manage accounts for machines and equipment not integrated into centralised systems.
- Regularly verify backups for non-centralised machines and equipment.
- Manually execute backups for offline machines and equipment.
- Perform privileged actions not available to standard process users.
- Verify consistency and synchronise time settings for offline systems.
- Support the updating of service and technical documentation.
- Work responsibly and safely, adhering to client quality guidelines and manuals, both ITOT-specific and general.
- Accurately track activities within the designated ticketing system.
- Document adverse events and failures in line with client operating procedures.
- Actively contribute to enhancing customer satisfaction.
**Essential requirements**:
**must-have skills**:
- Strong passion and curiosity for the IT sector.
- Excellent attention to detail.
- Proficiency with collaboration platforms (MS Teams, MS Outlook, Google Mail) and productivity tools (MS Office, Google Docs).
- Basic understanding of operating systems and distributed directory environments.
- Strong interpersonal and communication skills.
- Ability to thrive in dynamic environments and projects, collaborating effectively within multidisciplinary teams.
- A proactive problem-solver with a self-driven approach to learning.
- Basic proficiency in the English language.
- Ability to work both independently and as part of a team.
- Secondary education diploma, preferably in a technical or scientific discipline.
**Nice to have**:
- Vaccinated against tetanus-pertussis and meningococcus (A, C, W, Y, B) — vaccination will still be required according to health protocols.
- Foundational knowledge of project management methodologies.
- Basic understanding of industrial production processes.
- Familiarity with programming and database interaction.
- Strong skills in recording and documenting completed tasks.
- Ability to create detailed technical documentation, including technical reports and intervention logs.
**What We Offer**:
- Competitive compensation package, including welfare benefits, commissions, and additional perks.
- Opportunity to work with a top-tier consultancy in the Life Sciences sector.
- Ability to make a meaningful impact on business growth.
- Supportive and collaborative work environment.
- Performance-based incentives and professional development programs.
**Rewarding**:
A salary pack that matches your responsibilities, a growth plan and attractive bonuses on results base.
**Trainings**:
Internal and external trainings specifically selected on your aptitudes and talent.
**Welfare plan**:
A set of benefits, services and affiliations on top to the profession's health insurance.
**we're Humans**:
We're a Company of human beings, before anything else. You'll never be "just a number" here.
- CANDIDATI ORA!