Reporting to the Platform Engineering Manager this position will join a team of talented Engineers that develop and maintain Doxee's IT infrastructure and deploy and run the platform.
The primary responsibilities are:
Managing Doxee infrastructure for employees and workstation (Safetica, WSUS, Office365, Azure AD, etc)
Effectively communicate with Doxee employees guiding them through IT case resolution
Complete onboarding/offboarding activities, including ordering and provisioning of laptops and managing system access.
Assist in troubleshooting hardware and software challenges with users
Manage typical office endpoints like printers, laptops, A/V equipment, etc.
Manage employee access to Doxee's cloud infrastructure (AWS, GCP)
Work closely with the Platform Engineers to deliver infrastructure projects and upgrades, including network connectivity, security audits, new SAAS roll-outs/integrations, scripting activities, etc.
Document IT policies and procedures
Maintain Asset Inventory
The position will be based in Modena, Italy. Flexible working arrangements are available, including home working.
Requirements
Interest in working in a fast-growing environment with changing responsibilities
Experience supporting customers and/or working with a case management system
Understanding of networking concepts and cloud hosted systems
Knowledge of Linux based environments and command line tools
Experience in Microsoft Active Directory/Windows OS/Office365
Bachelor's Degree in Computer Science or related practice
English working proficiency.
Position Desirables
Experience with at least one public cloud provider's service portfolio, preferably AWS;
Python, Bash, or scripting language experience
Benefits
Compensation and benefits are commensurate with experience and position.
Doxee complies with International Equal Employment Opportunity laws and will not discriminate on the basis of race, color, age, religion, sex, sexual orientation, disability or any non-job-related factors.
#J-18808-Ljbffr