col-wideJob Description:Position Description:CGI globally is a leading ICT company with + professionals working in 40 countries. We have the presence, expertise and complete IT services to meet clients business needs anywhere, anytime and to offer our professionals challenging and rewarding careers.Since a few years CGI recently established offices in Italy and the business is rapidly growing in Frascati (Rome), Milan, and …also in Catania!This position is related to providing delivery and support to complex IT solutions to support automation processes in the production plants of a World Leader in the semiconductor-based solutions, providing position contribution to people's lives, for instance including solutions for Smart Driving and Internet of Things.The work will be carried out at the customer premises, which is Catania (CT), Italy.Your future duties and responsibilities:The automation developer is accountable for delivering support (service request and incident management on automation solutions), develop and configure new IT automation solutions as regards client's specifications and to prepare and to support the acceptance phase.Main responsibilities are:•Development and acceptance activities:oEnsure new automation development (specification gathering, Equipment connection, Equipment characterization, development and parameters settings, baseline set-up, documentation & knowledge management).oOrganize, build and perform the acceptance tests for any new automation development (from the request stage to the release of the solution in the production environment).•Service support activities:oEnsure L2 and L3 incident troubleshooting and deliver Service Request as per the target Service Level Agreements and required productivity.oParticipate to daily incident meetings with IT service teams and contribute to problem management and continuous improvement.The successful candidate will be working in a team of 3-6 people at the customer premise and will be given a dedicated training on the specific processes that are necessary to carry out the specific tasks in this project.Required qualifications to be successful in this role:You have programming abilities and at least 1 year of experience on C#• Key technical competencies : C#Optional technical competencies: VBScript, SECS GEM.•Other competencies: organized, client and result oriented, able to work in both an engineer and production environment•English is Mandatory.Skills:C#
