Junior Customer Service Representative

Junior Customer Service Representative (Remote) Location: Remote About the role: Are you a people person with excellent communication skills Were looking for a Junior Customer Service Representative to join our team and provide topnotch support to our customers.
What youll do: Respond to customer inquiries via phone email or chat.
Resolve customer issues promptly and effectively.
Document customer interactions and feedback.
Assist in developing customer service procedures.
Collaborate with the team to improve customer satisfaction.
Stay updated on product knowledge and company policies.
What were looking for: High school diploma or equivalent; associate or bachelors degree is a plus.
12 years of customer service experience.
Excellent verbal and written communication skills.
Strong problemsolving abilities.
Ability to multitask and manage time efficiently.
Comfortable working remotely and using customer service software.
Benefits: Remote work with flexible scheduling.
Competitive salary.
Professional development and training.
Supportive team environment.
Opportunities for advancement.
Access to resources to enhance customer service skills.
Remote Work : No