Junior Business Analyst

We are looking for a Junior Business Analyst to join our Customer Service & Logistics Direction. This role will collaborate with cross-functional teams to gather and analyze data, identify improvement opportunities and implement effective solutions. Main Activities and Responsibilities: Collect, analyse, and interpret data related to customer service and logistics performance; Generate reports and dashboards to provide insights into key metrics and KPIs; Conduct process mapping and analysis to identify eventual inefficiencies; Collaborate in identifying trends, patterns, and areas for improvement through data-driven analysis; Collaborate with the main stakeholders inside and outside the Direction. Requirements: Degree in Economics, Statistics or Management Engineering; At least 1 year of experience as Business Analyst, better if in Fashion & Luxury companies; Excellent knowledge of MS Office package (especially MS Excel and BI tools (Business Object or similar); Fluent in English, both written and spoken; Knowledge of another language will be considered a plus; Strong analytical and problem-solving skills; Familiarity with data analysis tools and methodologies; Location: Italy, Legnano Type of contract: Full Time